Register for this timely opportunity to be trained by Dr. James Collier,
clinical psychologist and Dr. Poppy Moon, author and school counselor 
through this 90 minute, pre-recorded presentation on the web.

What You Will Learn

Meetings with parents in a variety of professional settings – such as schools, mental health clinics, and private practice – can be positive, productive experiences. When professionals and parents are actively working toward the best interest of the student, the results can be very helpful. But what happens when a parent is reluctant to work with the professionals? What if the parent is oppositional, resistant, or just plain angry toward the school, agency or professional?

When working with parents in these situations, professionals can become frustrated and eventually even sometimes personally "hooked" into a conflict with a parent. This can eventually result in an interaction between parent and professional that can cause both parties to lose sight of the child's best interests.

So what is behind this parent anger? Why are parents sometimes oppositional or resistant to professionals when they are merely trying to help the student? It is important that professionals understand the psychology behind such reactions in parents. Using key insights and strategies, professionals can stay "on track" as they interact with parents – always working to establish and maintain a collaborative relationship that keeps the student's needs in the forefront.

This webinar will provide professionals with insights into these three types of challenging parents:

• Oppositional parents
• Resistant parents
• Angry parents

Participants will learn how to:

• Diffuse volatile situations
• Remap goals
• Reengage the parent
• Seek agreeable solutions

Participants will understand:

• The four secret keys to dealing with oppositional, resistant and angry parents
• Three top tips for listening
• Three steps for diffusing sticky situations
• Two "golden rules" you can use when all else fails

This webinar will also explore:

• Critical errors professionals sometimes make when dealing with oppositional, resistant and angry parents
• What could lie underneath – sometimes unseen or unrecognized causes of parental opposition, resistance and anger
• Key strategies and hints to use in diffusing parents when they are very upset
• Tools professionals can use "when all else fails."

Who Should Participate

• Teachers (Classroom and Special Ed) (PK-12)
• Counselors
• Social Workers
• Psychologists
• Resource Officers
• Other Youth Workers

Benefits from Taking this Webinar

• Valuable Information – From both a clinical psychologist and a school counselor
• Inexpensive – Eliminate travel arrangements and travel expenses that you would ordinarily need to expend to attend a professional seminar such as this one.
• Efficient– No need to spend time arranging for and traveling to this seminar.
• PowerPoint™ Visuals– as Drs. Moon and Collier progress through the seminar. PowerPoint™ presentation will be made available to you for your future reference when you register.

Potential Funding

Education opportunities from Developmental Resources may qualify for funding under the American Recovery and Reinvestment Act, Title 1 Part A Targeted Assistance Program Grants, Perkins Professional Technical Education Grants; or IDEA Coordinated Early Intervening Services Grants. Requirements vary. Contact your local administrator.

Developmental Resources is excited to host the 5th Annual National Conference on Girl Bullying and other forms of Relational Aggression June 30 - July 2, 2011 in Las Vegas, Nevada. Visit the website for more information at www.stopgirlbullying.com